Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Beer and gift cards cannot be returned.

To complete your return, we require a receipt or proof of purchase, and you must bring it to our brewery in Pennsauken. (Sorry! That means no returns or exchanges by mail at this time.)

Refunds (if applicable)

Once your return is received and inspected, your refund will be processed via PayPal, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@doublenickelbrewingcompany.com.

Sale items (if applicable)

Sale items may be refunded if you have a receipt showing the sale price.

Exchanges (if applicable)

Shirt doesn’t fit? We’re happy to do exchanges for the same item in a different size or color. If you need to exchange it, bring it to the brewery, located at 1585 Route 73, Pennsauken, NJ, 08110.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

We use FedEx to ship online shop orders, and only offer Standard Ground at this time.